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V A R E O N

Vareon Security Policy

1. Keeping Data Safe

  • All client and user data is securely stored on encrypted servers.
  • Communications between your browser/app and our servers are protected with SSL/TLS encryption.
  • Access to sensitive systems is restricted to authorized personnel.

2. User Responsibilities

  • Keep your login credentials secure; never share your password.
  • Notify your clients that their information will be shared with Vareon for legitimate purposes (appointments, reminders, calls).
  • Review access permissions regularly, especially when staff or team members leave.
  • Ensure devices used to access Vareon are free from malware or unauthorized access.

3. Handling Sensitive Information

  • Input only client data you have legal consent to share.
  • Vareon will never sell or misuse your clients’ data for marketing purposes.
  • Personal data is used solely for service delivery and legal compliance.

4. Monitoring & Breach Response

  • Vareon monitors for suspicious activity or unauthorized access attempts.
  • In the unlikely event of a security breach:
    • Affected users will be promptly notified according to Kenya’s Data Protection Act, 2019.
    • Corrective measures will be taken to contain and mitigate risks.
    • We will work with you to ensure clients are informed if necessary.

5. Third-Party Services

  • Integrations with third-party tools (e.g., SMS, WhatsApp, email) are evaluated for security compliance.
  • Data shared with third parties is strictly limited to service delivery purposes.

6. Backups & Availability

  • Regular encrypted backups are performed to prevent data loss.
  • In case of outages, we aim to restore access quickly, minimizing disruptions.

7. User Notifications

  • Users receive alerts for unusual login activity, password resets, and important security updates.
  • Keeping your contact information up to date ensures you receive alerts immediately.

8. Continuous Improvement

  • Vareon conducts periodic security audits and updates systems to counter emerging threats.
  • Security practices evolve based on industry standards and Kenyan regulatory requirements.