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V A R E O N

Vareon Privacy & Data Policy

1. Introduction

Vareon (“we,” “us,” or “our”) values the privacy of our users and their clients. This policy explains how we collect, process, store, and protect personal data, and outlines the responsibilities of users when using the Vareon platform. By using Vareon, you agree to this policy and to comply with all applicable Kenyan data protection laws.

2. Types of Data Collected

  • User Information: Name, email, phone number, company details, login credentials.
  • Client Data: Names, contact info, appointment details, reminders, invoicing data, and other relevant info provided by you.
  • Usage Data: Logs of platform activity, including actions taken within Vareon for analytics and service improvement.

Explanation for Client Data:

  • By inputting client information, you authorize Vareon to process it for operational purposes such as appointments, reminders, or calls.
  • Vareon may contact clients only as needed for service delivery.
  • You must ensure clients are aware their data is shared with Vareon and why.

3. Legal Basis for Data Processing

  • Vareon processes data on behalf of the user (user = data controller, Vareon = processor).
  • Users are responsible for obtaining lawful consent or ensuring processing is justified under Kenyan law.
  • We process personal data only to deliver services requested by the user.

4. User Responsibilities

  1. Ensure all client data provided is accurate, lawful, and collected with consent.
  2. Inform clients their data will be shared with Vareon and may be used for service-related communications (SMS, calls, WhatsApp, email).
  3. Remain fully liable for compliance with Kenyan data protection laws regarding client information.

5. How Vareon Uses Data

  • Provide and improve platform services.
  • Send automated reminders, confirmations, and notifications on behalf of users.
  • Maintain security and prevent unauthorized access.
  • Generate reports and analytics, anonymizing client data where possible.

6. Data Sharing and Third Parties

  • Vareon does not sell or trade personal data.
  • Data may be shared with service providers supporting platform functionality or with legal authorities as required.
  • Users are responsible for any sharing outside the platform and informing clients.

7. Data Storage and Security

  • All data is stored securely with encryption in transit and at rest.
  • Technical and administrative safeguards protect user and client information.
  • Users should maintain strong credentials and secure access.

8. User Rights

  • Access to personal data.
  • Correction of inaccurate data.
  • Deletion or restriction of data, where legally permissible.

Users must facilitate these requests by contacting Vareon.

9. Retention Policy

Data is retained only as long as necessary for operational purposes or as required by law. Users can request deletion, and Vareon will comply according to retention policies.

10. Responsibility Disclaimer

Vareon acts strictly as a data processor. Users are data controllers and are responsible for ensuring client consent, informing clients, and complying with all legal obligations under Kenyan law.

11. Changes to this Policy

We may update this policy to reflect legal or operational changes. Users will be notified via the platform for significant updates.

12. Contact

For questions regarding this policy or data practices, contact us .